Financial Performance Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeBilling Full time €75,000 - €90,000
Job Title

CPL is pleased to work with a leader in the Professional Services sector.

The successful candidate will be responsible for managing the Billing/Collections Team, overseeing workloads, maintaining team structure, supporting development of team members, and ensuring alignment between team members and Partners.

  • Key Responsibilities:
  • Manage the performance of the billing and collections team, including coaching on achieving billing and WIP (Work in Progress) key performance indicators (KPIs).
  • Lead onboarding and training of new Billing Assistants, reviewing updates to relevant training materials as required.
  • Oversee a team of Billing Assistants, ensuring timely, accurate, and compliant WIP and Billing cycles by providing coaching support, implementing training to identify ways to shorten WIP to Cash cycle, and balancing workloads during peaks and troughs of billing cycles.
  • Continuously improve Lockup Day profile through internal and external benchmarking.

Deliver monthly billing and cash collection targets in conjunction with the working capital team. Agree targets and supporting initiatives and operational metrics and KPI's.

Act as a key Business Partner between the Team and Partners/Fee-Earners:

  • Collaborate with Legal Administration teams to provide cohesive support to Partners and their clients.
  • Assist Regional Working Capital Manager, Head of Finance, and Fee Earners/Partners with ad-hoc tasks.
  • Understand business drivers and impact of billing and collections on financial performance.

Monitor existing fee arrangements and provide commercial and practical advice on fee agreements.

Lead on Fulfilment and Optimisation of Billing activities:

  • Provide oversight in matter review performance with Billing Assistants and drive implementation of necessary actions to meet KPIs.
  • Review WIP, Billing performance, and Collections with Partner groups and identify levers to improve performance.

Coordinate handling of complex billing issues/queries from Billing Specialists and Clients, engaging with senior stakeholders across Global Services Centre.

Identify ways of improvement and optimise local billing process alongside Head of Finance and Global Process Owners/Leads and Head of Operations.

Drive local implementation of process improvements to meet office KPIs, including creation of standard/ad-hoc reports and dashboards.

Evaluate job effectiveness and provide recommendations for continuous improvement.

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