Technical Customer Support Specialist

2 weeks ago

Galway, Galway, Ireland beBeeCustomerSupport Full time €30,000 - €40,000

Customer Service Representative Role

This permanent role involves responding to customer inquiries and resolving issues in a timely and effective manner. The successful candidate will have excellent communication skills, be able to work well under pressure and maintain knowledge of the company's products, policies and procedures.

Responsibilities:

  • Respond to customer questions and concerns via phone, email or in-person
  • Maintain accurate records of customer interactions
  • Represent the company in a professional and courteous manner
  • Collaborate with colleagues to resolve complex customer issues
  • Participate in ongoing training and development to improve product knowledge and customer service skills

Requirements:

  • Fluent spoken and written English language skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

About the Company:

We are a Galway-based health technology company seeking to hire multiple customer support representatives. This is a great opportunity for individuals looking to start their career in a multinational environment with ample opportunities for growth and development.

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