Pharmacy Advisor Position

6 days ago

Cork, Cork, Ireland beBeeCustomerFocused Full time €35,000 - €40,000

This role is an opportunity to deliver exceptional customer service and provide advice and information as required to customers on all product ranges available in the Pharmacy. We are passionate about exceeding expectations by making our community pharmacies the local destination of choice, delivering customer service to the highest quality, and providing advice and information as required to customers on all product ranges available in the Pharmacy.

Key Responsibilities
  • Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
  • Maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
  • Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
  • Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
  • Maintain cooperative and professional working relationships with colleagues at all times.
  • Fulfill the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
Requirements
  • 1 year experience in Pharmacy/Retail/Hospitality is preferable.
  • Cashier experience an advantage.
  • Excellent communication skills, both written and verbal.
  • Ability to use discretion when addressing customer queries and treat customer/patient information confidentially.
  • Good attention to detail is essential.
  • Organized with a proven ability to multi-task successfully under pressure.
  • Ability to work on own initiative and as part of a team.
  • Basic IT skills are an advantage.

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