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Dynamic Food

3 weeks ago

Dublin, Dublin City, Ireland beBeeHospitality Full time €40,000 - €55,000
Job Summary

Lead a dynamic team of hospitality professionals to deliver exceptional customer experiences and drive business growth in the food and beverage sector.

As a seasoned Food & Beverage Manager, you will oversee daily operations, manage budgets, and develop strategies to enhance guest satisfaction and loyalty.

Key responsibilities include:

  1. Managing and motivating a team of F&B staff to deliver high-quality service and achieve sales targets.
  2. Developing and implementing menu concepts, promotions, and pricing strategies to increase revenue and profitability.
  3. Ensuring seamless delivery of food and beverage services, including catering, banqueting, and room service.
  4. Maintaining accurate records of financial transactions, inventory management, and stock control.
  5. Collaborating with cross-functional teams to plan and execute events, conferences, and other activities.
Responsibilities
  • Take ownership of driving restaurant performance and profitability.
  • Be responsible for providing excellent customer service and ensuring that all customers have an exceptional experience.
  • Ensure that you are fully conversant with relevant company policies, SOP's, processes and operations, products, brands, promotions and services.
  • When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach.
  • Follow established procedures to ensure that customer service processes run smoothly and the customer is satisfied.
  • Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up
Requirements
  • Experience in managing and leading teams of hospitality professionals.
  • Strong leadership skills, including coaching, mentoring, and conflict resolution.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and stakeholders.
  • Proven track record of driving business growth, improving efficiency, and reducing costs.
  • A bachelor's degree in Hospitality Management or a related field is desirable.
  • Relevant experience in food and beverage management, with a minimum of 2 years in a similar role.
Skills
  • The ability to motivate and supervise staff, delegate tasks, and make effective decisions.
  • Excellent people management skills, with a proven track record of developing teams.
  • Advanced knowledge of food and beverage systems and service delivery.
  • Strong analytical, decision-making, and problem-solving abilities.
  • Ability to drive operational efficiency while maintaining high guest satisfaction levels.
  • Strong communication and negotiation skills.
  • Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.
What You'll Need
  • Love for hosting communities and creating thoughtful spaces.
  • Ambition and the courage to evolve personally at pace.
  • Hospitality experience at a busy property.
  • Human-led leadership skills and experience managing a team.
  • Intuitive customer service.
  • Confidence in crisis-management.

In return, we offer a competitive salary, bonuses, holidays, wellbeing benefits, free nights in our properties, travel and development opportunities, recognition schemes, pension, company sick pay, and further benefits tailored to your individual needs.

We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.