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Dynamic Hotel Operations Manager
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager for a 4-star hotel outside Limerick city. The ideal candidate will possess a proven track record in Front of House and Food and Beverage operations, ensuring seamless delivery of exceptional guest service from each department.
Main Responsibilities:- Ensure the smooth running of Front of House operations, maintaining high standards consistently throughout all departments.
- Anticipate guest needs and proactively manage their expectations, providing personalized services to exceed their expectations.
- Contribute to the management of the hotel's daily operations, guaranteeing an exceptional guest experience in every aspect.
- Resolve customer issues promptly and efficiently, addressing any concerns with professionalism and empathy.
- A minimum of 2 years' experience as a Duty Manager or F&B Supervisor is essential for this role.
- Exceptional customer service skills are mandatory, with a passion for the hospitality industry that shines through in everything you do.
- Excellent communication and organisational skills are required to excel in this position, working collaboratively with the team to achieve outstanding results.
- A flexible schedule, including evenings and weekends, is necessary to meet the demands of this dynamic role.
