Industry Leading Client Service Role

7 days ago

Dublin, Dublin City, Ireland beBeeClient Full time €45,000 - €60,000
Job Title: Client Service Advisor

We are seeking a highly motivated and career-focused individual to join our team as a Client Service Advisor. This is a hybrid role with the flexibility to work from an office location and virtually.

Key responsibilities will include:

  • Assisting with leading a portfolio of clients within a busy and proactive environment
  • Managing client renewals from start to finish, including mid-term alterations, dealing with general day-to-day client and carrier queries, and administrative duties
  • Vetting insurance and supporting documentation against defined requirements/standards on behalf of partners
  • Providing support to our designated claims team in the handling of insurance claims
  • Providing assistance to colleagues across a range of Professional Indemnity, Directors & Officers Liability, Cyber Liability, and other financial lines products
  • Reviewing policy wording
  • Building strong relationships with clients, underwriters, and colleagues through the delivery of a leading market service
  • Securing and retaining clients by providing excellent service
  • Assisting colleagues to continually deliver an excellent service
  • Participation in campaigns and sales initiatives to target new clients
  • Expanding and sharing knowledge and capabilities
  • Ensuring strict compliance and adherence to broking standards

The ideal candidate will have relevant experience, be qualified (minimum), and meet the Central Bank Fitness & Probity standards. They will also have a desire to improve knowledge across a range of Financial Lines products, excellent organizational and administrative skills, and the ability to communicate effectively with clients, insurers, and colleagues.

We offer a comprehensive benefits package, encourage a diverse workforce, and provide flexible working arrangements to support your wellbeing and work/life balance. We also offer continuous learning opportunities to help you achieve your fullest potential.

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