
IT Infrastructure Professional
1 day ago
Build IT from the Ground Up
A dynamic, fast-paced national organisation is looking for its first in-house IT Support Specialist. With 51 current staff and growing across 3 locations and no existing IT team, this is your chance to lay the foundations and shape the future of IT in a growing company.
- The Role:
- Provide day-to-day IT support across all locations
- Manage new staff onboarding (hardware/software)
- Track and resolve technical issues via a ticketing system
- Liaise with external vendors and consultants
- Ensure security, certification, and recovery processes are in place
- Support audit activities and recommend infrastructure improvements
- Assist in reviewing and building out the organisation's IT roadmap
What You'll Do:
Key Responsibilities:
- Deliver high-quality IT services to meet business needs
- Collaborate with cross-functional teams to identify and address IT-related issues
- Develop and implement effective solutions to improve IT systems and processes
- Stay up-to-date with industry trends and best practices in IT
Requirements:
Experience in a similar role doing IT Support, Strong troubleshooting and problem-solving skills, Solid knowledge of Microsoft environments, Ability to stay calm under pressure and respond quickly to issues or outages, Must have a degree in Computer Science or relative field / certs
The Plan:
This is a full-time 3-year role with a review 6 months before the end to determine the long-term IT needs of the organisation – whether that means extending, evolving, or expanding the position.
No legacy systems to untangle. No internal politics. Just a greenfield opportunity to own and shape IT in an ambitious organisation.
Sound like your next move? Let's discuss further.
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