
Highly Motivated IT Professional Wanted
1 day ago
We are seeking a highly motivated and organized professional to join our team as an Application Support Analyst. This is a unique opportunity to contribute to the success of our organization by providing exceptional support to end-users and helping to resolve application issues.
Responsibilities- Provide operational support for the organization, including clearing application issues and working in a cross-functional environment to facilitate and deliver operational resolutions.
- Work with end-users to answer questions and help resolve first-level issues on application support matters.
- Partner with Global Technology Services colleagues to resolve application issues tied to functionality and/or interfaces.
- Understand operational business challenges across Global Supply Chain, Sourcing and Sustainability.
- Identify, own and resolve application fallout errors and drive resolutions to gaps in application functionality.
- Test functionality on fixes, enhancements or new releases prior to end-user acceptance.
- Create documentation related to upcoming functionality releases.
- Create and deliver training to end users.
To be successful in this role, you will need:
- A degree in Business Information Systems, Technology or a related discipline.
- Related co-op or internship experience, with proven project and work experience.
- Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or similar Enterprise Software systems.
- Working knowledge or proficiency in SQL.
- Experience in troubleshooting and analyzing issues.
- Strong organizational skills.
- Experience using Google G-Suite Applications and Microsoft Office Applications.
- Experience in system testing.
- Good team player, well organized and self-starter.
- Ability to work independently and within a team in a fast-paced environment.
- Strong interpersonal communication skills with ability to multitask.
This hybrid role offers a defined work location that includes work from home and assigned office days set by your manager. As a member of our team, you will have access to:
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our customers.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
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