Hebrew Language Expert

4 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Cpl Healthcare is a leading provider of recruitment services, and we are currently seeking a Content Reviewer to join our team in Dublin. This is an exciting opportunity to work with a dynamic team and contribute to the success of our organization.

About the Job

The Content Reviewer will be responsible for ensuring that our online community remains safe and respectful. This involves investigating and resolving reported issues, as well as enforcing community standards.

Responsibilities

  • Investigate and resolve reported issues, including account support requests and potentially harmful content
  • Monitor abuse reports and enforce community standards
  • Utilize market-specific knowledge to enhance user experience and find scalable solutions
  • Analyze trends and escalate issues outside company policy to the global team
  • Identify workflow inefficiencies and recommend improvements
Qualifications
  • Fluent (C1-C2) in Hebrew, with in-depth understanding of Israeli culture and social trends
  • Professional proficiency (B2-C2) in English
  • Outstanding interpersonal skills and strong sense of empathy
  • Resilience and ability to thrive in challenging situations
  • Adaptability, critical decision-making, and problem-solving capabilities
  • Effective time management and task prioritization skills
  • Proven ability to meet performance targets (KPIs)
Benefits
  • Free meals onsite
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme


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