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Retention and Expansion Specialist

1 week ago

Dublin, Dublin City, Ireland Datadog Full time
Role Summary

The Retention and Expansion Specialist is a critical role within our Customer Success team at Datadog. In this position, you will be responsible for working with customers to identify opportunities for growth and develop strategies to drive adoption.

You will collaborate with internal teams to ensure seamless execution of customer initiatives and provide exceptional support to ensure a positive customer experience.

Main Responsibilities
  • Develop and maintain strong relationships with customers to understand their needs and goals
  • Identify opportunities for growth and develop customized plans to drive customer adoption
  • Collaborate with internal teams to ensure seamless execution of customer initiatives
  • Provide exceptional customer support and troubleshoot any issues that arise