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Cardiac Workshop Role
2 weeks ago
We are currently seeking a skilled Workshop Technician to join our team in Dublin. The successful candidate will be responsible for managing the repair of devices returned to the workshop, providing technical assistance to customers and internal teams, and communicating with suppliers to resolve problems.
Key Responsibilities- Provide technical support to customers and internal teams via telephone, email, or face-to-face communication.
- Attend training courses to enhance technical skills and knowledge.
- Liaise with suppliers to resolve issues and report incidents.
- Manage stock levels and administrative tasks.
- Participate in the workshop team to complete allocated tasks using recommended processes and procedures.
- Record all activity on our Service Management system.
- Candidate should have a third-level qualification in biomedical engineering, electronics, electrical engineering, or applied science.
- Good aptitude for electronic circuits and soldering techniques is required.
- Computer skills, including Microsoft Outlook, Word, and Excel, are essential.
- The ideal candidate must be able to work independently but also as part of a team.
- Previous experience in a customer support role is advantageous.
- Strong communication and interpersonal skills are essential for success in this role.
- Ability to understand and follow manuals, work instructions, and related information is necessary.
- Ability to implement and maintain quality standards set by both our organization and the equipment manufacturer is crucial.
- Knowledge of basic computer technology, PC repair, and networking would be beneficial.
Our company was founded in Belfast in 1969 and has since expanded to multiple locations across Ireland and the UK. We specialize in supplying and supporting diagnostic, measurement, and Clinical IT equipment throughout the region.
We have a strong focus on ICU, Coronary Care, Operating room, and Maternity services. Our pre-hospital division provides AEDs, training devices, and Primary care/GP supplies. We are an equal opportunities employer.
Seniority Level- Entry-level position available.
- Full-time employment opportunity.
- IT Services and Consulting.
- IT Services and Consulting.
