Facilities Management Specialist

Job Description:

The ideal candidate will lead the delivery of high-quality facilities management services at client premises. This involves conducting regular property and facilities inspections to ensure compliance with standards and identify areas for improvement.

They will manage facilities-related budgets, ensuring that all expenditure remains within agreed limits and is accurately tracked and reported.

The successful applicant will liaise with local authorities as required to support operational and regulatory requirements.

Maintaining effective working relationships with site facility managers is essential to ensure coordinated site operations.

The role also includes ensuring all subcontractor agreements are in place, including appropriate Service Level Agreements (SLAs) and contract summaries.

Additionally, the candidate will monitor subcontractor performance to ensure high standards are maintained across all services.

They will oversee planned preventative maintenance (PPM) and reactive works, working closely with the business to minimize disruption and ensure timely completion.

Regular, structured reporting to both the client and Contracts Manager on all facilities activities and projects is a key responsibility.

Other duties include overseeing the delivery and financial management of general site services such as porterage, post room, and stationery supplies.

Leading the day-to-day management of staff operating on client sites, supporting a culture of accountability and service excellence, is also an important aspect of the job.

The successful candidate will develop budgets and manage the successful delivery of approved facilities and infrastructure projects.

They will coordinate and manage internal office moves, workspace reconfigurations, and space planning in alignment with business needs.

Accurate and up-to-date seating plans and clear project documentation for any changes are also essential.

Effective communication with stakeholders regarding ongoing and upcoming projects or relocations is crucial.

Finally, maintaining organized and auditable documentation for all facilities activities, both in-house and outsourced, is a key requirement.

Required Skills and Qualifications:

• A strong understanding of mechanical and electrical building systems, including their design, operation, and maintenance within a facilities environment.
• Knowledge of facilities management services, including soft and hard FM operations, with a clear grasp of industry best practices.
• Familiarity with financial budgeting, cost control, and expenditure tracking, with the ability to manage budgets effectively.
• Working knowledge of contract management, including service agreements, performance monitoring, and contract administration processes.
• Awareness of local building regulations, fire safety, and health and safety codes, with a commitment to compliance and risk management.
• Strong grasp of human resource management principles, including team collaboration and effective staff supervision.
• Proven ability to deliver exceptional customer service, ensuring client satisfaction across all levels of facilities support.
• Excellent written and verbal communication skills, with the ability to liaise confidently with clients, contractors, and internal teams.
• Demonstrates a proactive approach, with a genuine eagerness to learn, take initiative, and grow within the facilities management field.

Benefits:

This role offers a unique opportunity to work in a dynamic and challenging environment, where you will be able to develop your skills and expertise in facilities management.

You will have the opportunity to work with a talented team of professionals, who share your passion for delivering exceptional results.

Additionally, you will have access to ongoing training and development opportunities, to help you achieve your career goals.

Others:

As a facilities manager, you will play a critical role in ensuring the smooth operation of our facilities and the delivery of high-quality services to our clients.

You will be responsible for managing a team of staff, who provide support services such as porterage, post room, and stationery supplies.

Furthermore, you will be involved in the development and implementation of policies and procedures related to facilities management.