Service Cloud Growth Acceleration Expert

2 days ago


Dublin, Dublin City, Ireland Salesforce, Inc.. Full time
Key Responsibilities
The successful candidate will have the following key responsibilities:
  • Demand Generation:
    • Identify opportunities for Service Cloud in existing Salesforce customer base.
    • Create new leads from systematic prospecting of service leaders.
    • Leverage business from new & established relationships.
  • Customer Focus:
    • Define the contribution of a service transformation to an overall account specific vision and plan.
    • Define and pitch the specific value of a service transformation to prospects' management.
    • Build trusted relationships with Head of Service, understanding their challenges and demand.
    • Strategize, negotiate & close business on VP and CxO level.
  • Scale your business:
    • Define and execute a plan to accelerate growth of our already fastest growing solution.
    • Be top of mind at your peers in the extended sales team.
    • Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques.
  • Trusted advisor:
    • Be a trusted advisor for service transformation to our customers and prospects.
    • Evangelize the radical transformation in field service in customer meetings, on fairs or events.
    • Have a specific point of view on the future challenges and opportunities in customer service.


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