Salesforce Service Cloud Enterprise Sales Manager

5 days ago


Dublin, Dublin City, Ireland Salesforce, Inc.. Full time
About the Role
We are looking for a highly motivated and results-driven individual to join our team as a Service Cloud Account Executive. In this role, you will be responsible for driving revenue growth by formulating and implementing a Service Cloud sales strategy for specific industries. Your focus will be on identifying, structuring, leading, and closing large deals, working closely with your counterparts in Service Cloud Sales and the customer owning core sales teams.

Your key responsibilities will include:
  • Demand Generation:
    • Develop and execute a demand generation strategy to identify opportunities for Service Cloud in existing Salesforce customer base.
    • Create new leads from systematic prospecting of service leaders and leverage business from new & established relationships.
  • Customer Focus:
    • Develop a deep understanding of the customer's needs and challenges, and define the contribution of a service transformation to an overall account specific vision and plan.
    • Pitch the specific value of a service transformation to prospects' management and build trusted relationships with Head of Service.
    • Strategize, negotiate & close business on VP and CxO level.
  • Scale your business:
    • Develop and execute a plan to accelerate growth of our already fastest growing solution.
    • Be a thought leader and subject matter expert in Service Cloud sales, refining and enabling peers for product specific sales messaging, prospecting, qualifying, and closing techniques.
  • Trusted advisor:
    • Provide guidance and expertise to customers and prospects on service transformation and evangelize the radical transformation in field service.
    • Develop a specific point of view on the future challenges and opportunities in customer service.


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