Service Expert

13 hours ago


Cork, Cork, Ireland beBeeTechnical Full time €40,000 - €60,000

Job Role: Service Expert

About This Position:

This role focuses on delivering technical assistance and training for our products at various client sites.

The successful candidate will be responsible for providing on-site maintenance, repairs, and troubleshooting services for valves and automation components.

Duties include:

  • Offering technical support and resolution services for product-related issues
  • Providing on-site maintenance and repair services for valves and automation components
  • Maintaining accurate service records and documentation
  • Managing customer complaints and resolving issues efficiently
  • Collaborating with the sales team to understand customer needs, provide technical solutions, and deliver presentations

The ideal candidate should possess:

  • Relevant qualifications in science, engineering, electrical, or instrumentation
  • Proven experience in a technical service or engineering role, preferably in the valves or automation industry
  • Ability to work independently as well as part of a team
  • Strong problem-solving skills and aptitude for finding technical solutions
  • Excellent communication and interpersonal skills

This position requires flexibility and availability to travel for on-site support and training sessions nationwide and abroad.

Key Skills:

  • Technical Support
  • Customer Service
  • Technical Training

Benefits:

  • Company Vehicle
  • Pension Scheme
  • Health Insurance Coverage

Requirements:

  • Full Clean Driver's License/Valid Passport Required

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