AI Product Development Expert

3 days ago

Dublin, Dublin City, Ireland beBeeProductivity Full time €90,000 - €120,000
Unlock AI Innovation

We're on a mission to empower businesses with cutting-edge customer experiences.

About the Role

We're seeking skilled engineers to join our AI Group and craft Intercom's AI-powered products. As a member of our team, you'll collaborate closely with ML Scientists and product teams to define new ML features, research algorithms, and rapidly prototype for customers.

Your Responsibilities
  • Create systems that power Intercom's flagship AI products, working within our ML Python tech stack or across the product on our Rails app.
  • Partner with ML Scientists to bring proof-of-concept code to production, ensuring it's robust and scalable for real-world use.
  • Collaborate with product teams outside of our group to shape the best AI-powered product experience for our customers.
  • Contribute to all phases of software development, including ideation, prototyping, implementation, and testing.
  • Play an active role in hiring, mentoring, and career development of other engineers.
  • Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Intercom.
You'll Thrive Here If
  • You have 5+ years of experience shipping high-quality products.
  • No prior ML experience is required – we believe you can be highly effective immediately by bringing excellent software engineering skills and learning ML as you work on the team.
  • You demonstrate significant impact in the work you've done.
  • You take pride in having strong technical fundamentals and love learning and investing in your development.
  • You have a BSc in Computer Science, Maths, or Statistics or a related discipline.
  • You have previous experience in data analytics or a statistical role.

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