Content Strategy Manager

1 week ago


Dublin, Dublin City, Ireland ESW Full time

We're looking for a Product Content Manager to join our product team in Dublin. You'll craft clear, engaging content that brings our product strategy to life—whether it's supporting go-to-market plans, communicating roadmap updates, or making sophisticated ecommerce product details easy to understand.

Responsibilities
  • Work closely with Senior Product Leadership on Product Content Strategy to ensure its efficiency and alignment with company goals.
  • Support Product Managers in articulating, documenting, and crafting content for the Go-To-Market strategy.
  • Develop shareable content for various use cases including product marketing, sales, and internal communication.
  • Assist Product Owners in detailing and rolling out new product features.
  • Support product training and communication to keep all collaborators informed.
  • Act as a bridge between Product teams and other departments such as Production Support, Customer Success, Sales Engineering, and Sales.
  • Cultivate positive relationships with Product Marketing to ensure content aligns with product value and positioning.
  • Collaborate with Customer Success Managers to build external-facing roadmaps for retailers.
  • Build and publish engaging content across various channels including Marketing, Internal, and Commercial.
  • Own and maintain the ESW Knowledge Centre for Product.


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