Policy Content Strategy Manager, EMEA

1 week ago

Dublin, Dublin City, Ireland TikTok Full time
Policy Content Strategy Manager, EMEA - Trust & Safety

Responsibilities
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.

As T&S Policy Content Strategy Manager, you will be driving transparency about TikTok's community policies and our approach to user safety and user education.

What will I be doing?

  1. Drive the content strategy for TikTok's Trust & Safety websites, e.g., TikTok's Safety Center.
  2. Define long-term strategic goals related to the transparency of our policies and user education.
  3. Identify strategic opportunities to align approaches, leverage existing resources, with a view to increase the quality, accessibility and visibility of transparency efforts.
  4. Drive relevant projects as required.
  5. Author or support the development of high-quality, engaging and accessible content related to Product Policies and transparency work.
  6. Organize and articulate ambiguous and complex ideas or issues into clear documentation and analysis.
  7. Manage cross-team relationships, in particular with senior stakeholders - collaborate with others in Product Policy, with Product, Legal, Public Policy, and Public Relations teams to build consensus.
Qualifications
Minimum Qualifications:
  1. 5+ years of experience in Trust & Safety policy, public policy, or policy communications, specifically in the technology/social media/content development space.
  2. Demonstrated experience in content strategy and development, including managing, curating, and drafting content for large-scale platforms, in public policy, or policy communications.
  3. Experience leading or contributing to large-scale transparency and user education initiatives within a tech or policy environment.
  4. Impeccable verbal and written communication skills, with a proven ability to author significant policy content.
  5. Deep understanding of content safety considerations, including online abuse, minor safety, human rights, freedom of expression, and privacy rights.
  6. Experience working collaboratively with cross-functional teams in a fast-paced environment.
Preferred Qualifications:
  1. A good understanding of tech regulation and compliance, particularly in the EMEA region.
  2. Experience working at a global UGC platform.
  3. Project management experience.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
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