Part Time Customer Service Representative

1 week ago


Waterford, Waterford, Ireland beBeeCustomer Part time €31,920 - €63,040

This role involves working in a frontline customer-facing position, providing support to clients and delivering an exceptional customer experience.

Key Responsibilities:
  • Provide high-quality service to customers via phone and other communication channels
  • Utilize systems and tools effectively to handle customer inquiries and resolve issues
  • Meet and maintain service level statistics to achieve high-quality results
  • Contribute to team performance within your specialized department
Requirements:
  • Proficiency in English is essential for this role
  • Demonstrate a passion for delivering exceptional service to clients
  • Be IT literate and possess a confident telephone manner with strong communications skills
  • Be self-motivated, friendly, and have a positive outlook
  • Handle confidential information and demonstrate a strong attendance and performance record
Benefits:
  • Competitive holiday package (includes statutory days entitlement)
  • Permanent contract of employment
  • Dynamic work environment
  • Culture for promoting from within
  • Learning and development platforms available to all employees
Working Hours:

Minimum of 20 hours per week. Business hours: Monday (5 pm - 9 pm), Friday (5 pm - 9 pm), Saturday & Sunday (11:30 am - 8 pm)

Location:

On-site at our offices in Waterford



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