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Customer Service Representative
3 weeks ago
We are seeking a dedicated support professional to provide exceptional service to our clients.
To succeed in this role, you will require strong communication skills, active listening, and problem-solving abilities. You will also have the opportunity to develop these skills through paid training.
Key Responsibilities:- Deliver outstanding customer service via multiple channels
- Handle client queries and resolve issues efficiently
- Meet or exceed service level statistics and quality assurance standards
- Collaborate with a dynamic team to achieve shared goals
- Fluency in English is essential
- Passion for delivering exceptional customer service
- IT literacy with strong computer skills
- Confident telephone manner with excellent communication skills
- Self-motivation and a positive attitude
- Ability to handle confidential information
- Strong teamwork and attendance record
40 hours per week, scheduled during opening hours of 8am to 9pm Monday to Friday and 8am to 8pm Saturday and Sunday. Weekend rotations of 1 in 3.
Base hourly rate paid at €12.70 per hour. Retention bonus scheme and performance bonus scheme available to boost earnings.
