Product Associate
5 days ago
SAP SE is a leader in enterprise software solutions, and we're looking for talented individuals to join our team
About the Role
This Cloud Product Support Associate position is part of our Sales and Service Cloud V2 (CNS) team, where you'll work closely with customers to deliver exceptional technical support and customer service.
Responsibilities:
* Provide expert technical support and guidance to customers through various channels (phone, email, chat)
* Collaborate with internal teams to resolve complex customer issues and improve overall customer experience
* Stay up-to-date with the latest product developments, industry trends, and best practices to provide informed advice and recommendations to customers
Requirements:
* Bachelor's degree in Computer Science, Information Technology, or related field
* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced, dynamic environment
* Familiarity with cloud-based technologies and software development lifecycle
Bonus Benefits:
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Access to cutting-edge technology and training resources
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