Performance Operations Director

2 days ago


Dublin, Dublin City, Ireland Hostelworld Group Full time

About Hostelworld Group

We are a global online booking platform, inspiring adventurous minds to meet the world and come back with life-changing stories. Our customers crave cultural connection and unique experiences, which we make possible by providing an unbeatable selection of hostels in unmissable locations.

Our company has over 13 million reviews across 17,800 hostels in more than 179 countries, making us the leading online hub for social travel. We operate in 19 different languages and our mobile app is available in 13 languages.

Joining Our Team

  • You will be part of a high-calibre team of 230 people working across Technology, Product, Global Markets, HR, Finance & Legal, and Marketing Teams.
  • We have offices in Dublin, London, Porto, Shanghai, and Sydney, offering a collaborative and dynamic work environment.
  • This role offers a unique opportunity to impact the strategic trajectory of a listed company.

The Role

We are seeking a results-driven Performance Operations Leader to join our Executive Leadership Team (ELT). This new role combines performance management, operational rigor, Chief of Staff responsibilities, and internal communication leadership.

Key Responsibilities

  1. KPI Quality Assurance: Ensure robust, science-driven metrics that align with organisational goals. Collaborate with leaders to validate KPIs and explore using AI to improve Goal Plans.
  2. Meeting Cadence and Effectiveness: Oversee and refine key meetings, ensuring clear action plans and regular status updates. Optimise meeting sequences to align with strategic priorities.
  3. Performance Reporting and Management Systems: Lead the execution of integrated performance management processes and tools. Manage the performance review cycle and collect feedback data.
  4. Chief of Staff Responsibilities: Collaborate with executive leaders to prepare ELT agendas and ensure informed decision-making. Provide strategic support and monitor progress against goals.
  5. Internal Communication Leadership: Drive transparency, alignment, and engagement across the organisation through bi-weekly Town Hall meetings and regular internal communication initiatives.

What We're Looking For

  • A proven track record in a high-performance organisation, preferably in consulting, finance, or technology sectors.
  • Experience as a Chief of Staff or similar role supporting senior leadership teams is highly desirable.
  • Strong analytical and critical thinking skills, along with organisational and project management skills.
  • Ability to lead internal communication initiatives and leverage performance management tools.

Benefits

  • Opportunity to impact the strategic trajectory of a listed company.
  • Collaborative, high-performance culture where your contributions are valued.
  • Competitive compensation and benefits package.


  • Dublin, Dublin City, Ireland Azets Group Full time

    Join to apply for the Performance Director role at Azets The Performance Director at Azets will play a pivotal role in driving our strategic initiatives by enhancing the operational efficiency and effectiveness of our professional services.This role requires an innovative leader with a robust analytical mindset, adept at implementing sophisticated...

  • FS Tax Directors

    1 week ago


    Dublin, Dublin City, Ireland Director File Full time

    We are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is the fastest growing firm in Ireland and has over 3000 people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries around...


  • Dublin, Dublin City, Ireland FK International Full time

    Performance Director Professional Services Position Description Newly created, exciting and rewarding position within a fast-growing professional services firm as the firm continues to scale. Reporting to the Managing Partner, the Performance Director will play a lead role in driving continuous profitable growth and development within the firm. Key aspects...


  • Dublin, Dublin City, Ireland Director File Full time

    Global Financial Services FirmWe are a leading financial services firm with a strong presence globally. Our team of professionals provides expert advice to clients across various industries.Opportunity to GrowThis role offers excellent career progression opportunities to Partner level, with a competitive remuneration package and the chance to develop your...


  • Dublin, Dublin City, Ireland Kiko Milano Full time

    About the RoleThe Team Performance Director will lead and motivate a high-performing team to deliver exceptional customer experiences and achieve business objectives.This is an exciting opportunity to join a dynamic organization and take ownership of store operations, including staff development, customer engagement, and sales strategy.


  • Dublin, Dublin City, Ireland Hostelworld Group Full time

    About the RoleWe are seeking a highly skilled Performance Operations Leader to join our team. As a key member of our leadership group, you will play a crucial role in driving excellence in KPI quality assurance, performance reporting, and internal communications.This is a new role that blends performance management, operational rigor, Chief of Staff...


  • Dublin, Dublin City, Ireland Google Full time

    About the JobThis is an exciting opportunity to join our team as a Performance Marketing Director. In this role, you will be responsible for developing and executing marketing strategies that drive business growth and improve customer experiences.You will work closely with our clients to understand their needs and develop tailored solutions that meet their...


  • Dublin, Dublin City, Ireland Merck Gruppe - MSD Sharp & Dohme Full time

    **Job Description**We are seeking an experienced Associate Director, Operational Excellence to join our team at Merck Gruppe - MSD Sharp & Dohme. The successful candidate will have a strong background in process improvement and experience in leading the development and implementation of operational excellence initiatives.Key responsibilities will...


  • Dublin, Dublin City, Ireland Excel Recruitment Full time

    Director of Operations – NationwideExcel Recruitment is seeking an experienced and results-driven Director of Operations to lead our client's exciting new food outlet in Cork. This is a fantastic opportunity for a strategic leader to drive operational excellence, implement best practices, and oversee the successful rollout of a new food outlet.Salary:...


  • Dublin, Dublin City, Ireland Tn Ireland Full time

    About the RoleWe are seeking a Store Performance Director who can lead and build their team's knowledge to deliver resource-planned activities, ensuring that hours are worked when and where they would most benefit customers, and identifying and resolving root cause issues with sustainable solutions and continual reviews.The ideal candidate will have energy...


  • Dublin, Dublin City, Ireland Venn Group Full time

    Director of Operations Vacancy Available Location:  Hybrid – Dublin/Remote Hours:  Full time Salary: 100,000 euros + 30,000 euros performance related bonus Venn Group are currently working with an organisation based in Dublin who are seeking a Director of Operations on a permanent basis. This organisation provides childcare services to...


  • Dublin, Dublin City, Ireland Datadog Full time

    We are seeking a results-driven Commercial Performance Director to join our Customer Success team. In this role, you will be responsible for driving the commercial success of our French region, including owning the full renewal and expansion cycles for our customers.You will work closely with our CSMs to identify opportunities for growth and develop...

  • Operations Director

    3 weeks ago


    Dublin, Dublin City, Ireland Sonas Technical Full time

    Operations Director Contact Mark Rigney Salary: €90,000 - €120,000 (DOE) Location: IrelandLeinsterDublin Sector: Construction & Civils Contact: Mark Rigney Mobile: +353872143202 We are currently recruiting an Operations Director to join our client who are new to the Irish market. Our client is an expert in their field with a strong...


  • Dublin, Dublin City, Ireland Director File Full time

    Company OverviewThe company is a leading financial services firm with a global presence. It has over 62,000 people across more than 130 countries and strong ties with a US-based firm.Competitive CompensationThis role comes with a competitive remuneration package and excellent career progression opportunities to Partner level.Job RoleAs a Financial Services...

  • FS Tax Leadership

    1 day ago


    Dublin, Dublin City, Ireland Director File Full time

    Company OverviewThe company is the fastest growing firm in Ireland with a presence in over 130 countries around the world. It has a global network of over 62,000 people and close ties with a US firm.Salary and BenefitsThis position attracts a competitive remuneration package and offers excellent career progression potential to Partner.Job DescriptionAs a...


  • Dublin, Dublin City, Ireland Sodexo Group Full time

    Operations Excellence Director Job DescriptionWe are seeking a highly skilled Operations Excellence Director to join our team in Dublin. This is a permanent, full-time position that will be based in the heart of the city.About the RoleThe successful candidate will be responsible for leading and delivering exceptional operations excellence at our client's...


  • Dublin, Dublin City, Ireland Trinity College Dublin Full time

    The Comparative Medicine Unit (CMU) in Trinity College Dublin (TCD) seeks applications for the role of Operations and Facilities Director. The purpose of this role is to provide operational leadership and to direct and manage the day-to-day and strategic operations of the unit. The postholder will work in collaboration with the Academic Director in order to...


  • Dublin, Dublin City, Ireland Southpointe Academy Full time

    Campus Operations DirectorWe are seeking a dynamic Campus Operations Director to join our team at Griffith College. As a key member of our senior management team, you will be responsible for the overall direction and management of our campus operations.Key ResponsibilitiesDevelop and implement strategies to improve campus operations and efficiency.Oversee...


  • Dublin, Dublin City, Ireland Azets Group Full time

    About Azets GroupAzets Group is a global leader in professional services, delivering exceptional value to its clients through innovative solutions. As a Director of Operational Excellence, you will be responsible for driving strategic initiatives that enhance operational efficiency and effectiveness.This role requires a seasoned leader with a proven track...


  • Dublin, Dublin City, Ireland Republic Master Chefs Full time

    The Plant Operations Director is responsible for overseeing the plant's operations, ensuring efficient and effective production processes.They will drive performance improvements and manage day-to-day operations while maintaining a safe and well-functioning production environment.The successful candidate will play a key leadership role in driving operational...