Fraud Prevention Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeCommunication Full time €40,000 - €55,000
Customer Service Representative - Fraud Prevention

This role requires a professional and customer-focused individual to provide excellent service in our Fraud Contact Centre team.

The ideal candidate will possess strong interpersonal and communication skills, with the ability to work towards individual performance objectives and contribute positively to the team.

We are seeking a dedicated and self-motivated individual who can ensure compliance with all regulatory requirements and operational procedures.

The selected candidate will also have the opportunity to develop their skills and achieve required levels of competency through on-going training and support.

Key Responsibilities:

  • Resolve customer queries promptly and professionally
  • Work collaboratively with the team to achieve shared goals
  • Maintain high standards of professionalism and integrity
  • Pursue ongoing learning and development opportunities

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Ability to adapt to changing situations and priorities

Desirable Qualifications and Skills:

  • Previous experience in customer-facing roles
  • Proficiency in Microsoft Office products

What We Offer:

  • Ongoing training and development opportunities
  • A collaborative and supportive team environment
  • The chance to make a real difference in customers' lives

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