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Customer Service Team Leader

2 weeks ago

Dublin, Dublin City, Ireland RedChair Recruitment Full time
Team Leadership Opportunity
We are seeking an experienced Checkout Supervisor to lead our client's checkout team in West Dublin. The successful candidate will be responsible for overseeing the efficient operation of the checkout area, providing exceptional customer service, and managing the team.

Key Responsibilities:
  • Supervise daily activities to ensure smooth operation of the checkout area.
  • Train staff to improve customer satisfaction and resolve issues promptly.
  • Handle customer inquiries and complaints professionally and courteously.
  • Ensure accurate cash handling procedures, including reconciliations and bank deposits.

Requirements and Qualifications:
  • 2+ years of experience, preferably in a similar setting.
  • Excellent leadership and communication skills.
  • Able to work effectively in a fast-paced environment.