Analytical Support Professional

4 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
Role Overview

We are seeking a highly skilled Ukrainian Market Content Reviewer to join our team in Dublin 18. The successful candidate will be responsible for investigating and resolving reported issues, enforcing clients Terms of Use, and gathering and analysing data to develop ways to improve the overall user experience.

This is a full-time, permanent position with Covalen Solutions, offering a competitive salary and excellent benefits package. As a Ukrainian Market Content Reviewer, you will have the opportunity to work with a multicultural and diverse team, with great internal opportunities for career progression.

The ideal candidate will have strong personal resilience, excellent interpersonal skills, and the ability to make decisions and prioritise tasks effectively. Proficiency in Ukrainian language (oral and written) and advanced level of English (C1) is essential.

Key responsibilities include:

  • Investigating and resolving reported issues via ticketing system
  • Enforcing clients Terms of Use by monitoring reports of abuse on the site
  • Gathering, analysing, and utilising relevant data to develop ways to improve the user experience

Benefits include:

  • Competitive salary: €29,700 per year
  • 25% salary uplift for late hours from 10pm to 2am (evening shift)
  • Free meal on site
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme


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