
Credit to Cash Specialist
6 days ago
About our role
We are seeking a skilled and experienced Credit to Cash Analyst to join our team. In this position, you will be responsible for managing an EMEA accounts receivable portfolio with a focus on Germany, Switzerland & Austria.
This includes managing day-to-day customer contact & relationships, collections, and troubleshooting customers' exceptions to invoices with a continuous improvement mindset.
The ideal candidate should have demonstrated the ability to deliver consistent improvement in collection results while building rapport and strong relationships.
The position will require collaboration with customers, Sales, and all internal partners.
Key Responsibilities:
- The ability to problem-solve customer credit risk, reasons for lateness, Collections, and resolve billing issues as they arise.
- Demonstrate the ability to work independently and as a team.
- Report portfolio status on demand and effectively utilize systems available to create those reports.
- Understand the concept of Credit risk and the ability to apply it to day-to-day work to reduce risk.
- Root cause and create solutions to all non-standard customer disputes or reasons for non-payment.
- Look for and communicate ideas to improve the process over time.
- Support other finance activities like Tax Certifications and invoice/internal control filing, and delivery of paperwork inside and outside the office.
- Work in collaboration with peers and Managers for a win-win outcome.
- Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
- Evaluate process and ensure compliance with policy.
- Able to work in a hybrid environment.
Requirements:
- Familiarity with Credit and Collection procedures.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and analytical skills.
- Collaborative team player with excellent organizational skills.
Benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a dynamic and experienced team.
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