Service Delivery Specialist

2 weeks ago

Limerick, Limerick, Ireland beBeeCustomer Full time €24,000 - €32,000

Job Title: Customer Service Advisor

Description:

We are looking for an experienced customer service professional to provide exceptional support to our clients in Limerick. As a key member of our team, you will be responsible for delivering outstanding customer experiences and ensuring that all customer records are accurately maintained.

Responsibilities:

  • Manage incoming and outgoing phone calls in a timely and efficient manner.
  • Gather information from customers via telephone conversations.
  • Maintain up-to-date customer records in compliance with relevant regulations.
  • Demonstrate sales skills to meet targets.
  • Identify, pursue, or refer new business opportunities to satisfy customer needs.

Requirements:

  • Excellent communication (spoken & written English) and interpersonal skills.
  • A willingness to learn and grow with the organization.
  • Must be eligible to work in the Republic of Ireland and pass all background checks.

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