Front Desk Professional

The Court Yard Hotel is a 4* hotel seeking an experienced hotel receptionist to join their professional and highly skilled reception team. If you have the relevant experience or would like to develop your career within a busy hotel, this could be an excellent opportunity for you.

• This is a full-time position working 5 shifts per week (any 5 days over 7). It is essential that applicants are available to work early and late shifts during the week, at weekends and public holidays.

• Guest Check-in and Check-outs.
• General reception administration duties/reports.
• Directing all calls coming into the front desk to relevant departments within the hotel.
• Liaising with housekeeping in relation to specific room requests.
• Reservations.
• Ensuring guests receive excellent customer service from the front desk at all times.
• Daily Management of the Hotel & 3rd Party Websites.
• Working in conjunction with the hotels Sales Team and Group Revenue Manager on sales initiatives.

• A minimum of 2 years experience in a similar role within a 3/4* hotel is desirable but not essential.
• Must be computer literate i.e. word & excel.
• Must be fluent in the English Language both written and spoken.
• Must be enthusiastic and a quick learner.
• Must be able to multi-task and be willing to help out where required in all areas of the property.
• Excellent customer care skills.
• Excellent communications skills.
• Excellent people skills.
• Must be able to work as part of a team and on own initiative.
• Must be available to work a combination of shifts both early and late.

• Free Parking.
• Group Pension Scheme.
• Group Health Insurance (Reduced Rates).
• Excellent Training Opportunities.
• Staff Reward & Recognition Initiatives.
• Staff Meals.
• Employee Assistance Programme.

Hotel Reception Skills Hotel Front Office System Skills Excellent Customer Care Skills Excellent Phone Skills Administration Skills Computer Skills Organisational Skills.

Entry level.

Full-time.

Other.

Hotels and Motels.