Luxury Hotel Accommodation Manager

2 days ago

Sligo, Sligo, Ireland beBeeGuest Full time €38,000
Guest Experience ManagerThe role is responsible for overseeing the housekeeping and laundry operations of an exclusive castle hotel in a unique luxury setting. The successful candidate will lead the accommodation team, coordinate daily operations, and uphold service standards expected in a prestigious property.Key Responsibilities:
  • Supervise and coordinate housekeeping and laundry operations to ensure the highest standards of cleanliness.
  • Allocate daily duties to the housekeeping team and oversee performance.
  • Deputise for senior management in the effective running of the accommodation department.
  • Ensure adequate staffing levels to meet operational requirements.
  • Monitor room readiness and laundry services, ensuring quality standards are met.
  • Manage stock control of room supplies, including linens and guest amenities.
  • Maintain strong guest relations, responding to requests and resolving complaints professionally.
  • Ensure compliance with health, safety, and fire procedures at all times.
  • Support staff training and ensure adherence to company policies and standards.
Key Requirements:
  • Previous supervisory or management experience in housekeeping/accommodation within the hospitality sector.
  • Strong leadership and organisational skills, with the ability to motivate and support a team.
  • High attention to detail and commitment to exceptional service standards.
  • Professional and discreet approach to handling guest interactions.
  • Solid knowledge of health, safety, and hygiene regulations.
  • Flexibility to work varied shifts, including weekends if required.
  • Excellent communication skills and a proactive, hands-on approach.
Benefits:Accommodation provided

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