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Senior Technical Specialist
3 weeks ago
Objective:
The primary aim of this position is to provide technical assistance and guidance to customers, service engineers, and sales partners.
Main Responsibilities:
- Plan and coordinate services and support for Liebherr products and services
- Deliver timely assistance to customers through various channels
- Provide on-site support in emergency cases
- Prepare and submit technical reports on project completion
- Train clients, employees, and apprentices on technical aspects
- Collaborate with internal departments to improve products and eliminate faults
- Liaise with the sales department and global network of sales partners to promote business opportunities
- Develop and maintain performance indicators and targets
Essential Qualifications and Skills:
- Bachelor's degree in engineering or a related field
- Strong written and spoken communication skills in English
- Experience in a similar technical support role
- Familiarity with PLCs and Variable Speed Drives (VSD)
- Excellent organizational skills