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Frontline IT Problem Solver

1 week ago

Dublin, Dublin City, Ireland IT Alliance Group Full time
Job Requirements
To succeed as a Frontline IT Problem Solver, you should possess strong technical competencies, soft skills, and business acumen. Your expertise should include IT qualifications, network LAN knowledge, ServiceNow, operating systems, and system administration. Additionally, you should demonstrate an upbeat can-do attitude, fluent English communication skills, problem-solving aptitude, quality focus, and customer service skills.

Desired Skills and Qualifications
  • IT qualifications (COMPTIA A+, CCNA, or equivalent experience)
  • Networking LAN knowledge
  • ServiceNow
  • Operating systems
  • System administration (AD, MS Exchange, RSA)
  • An upbeat can-do attitude
  • Fluent in English (written & verbal communication)
  • Problem-solving aptitude
  • Quality focus
  • Customer service focus