Automotive Operations Manager

3 days ago

Dublin, Dublin City, Ireland Frank Keane Volkswagen Full time

**Mission Statement**

Frank Keane Volkswagen is committed to delivering exceptional service and exceeding customer expectations in the automotive retail industry.

We strive to provide innovative solutions, personalized experiences, and premium services at every stage of our customers' journey. Our dedicated team builds lasting relationships, fosters commitment, and establishes trust for long-term success.

**Job Summary:**

The Workshop Controller plays a pivotal role in overseeing the efficient workflow of the workshop, ensuring timely and effective completion of all repairs and services. This individual coordinates technicians, manages workload distribution, and maintains the highest standards of customer service in line with Frank Keane Volkswagen's brand values.

**Key Responsibilities:**

  • **Workforce Management:

    • Allocate tasks to technicians based on their skills and experience, ensuring an even distribution of workloads and timely completion.
    • Monitor technician productivity and efficiency, ensuring repair standards are met.
    • Provide guidance and support to the workshop team, promoting a collaborative and high-performance environment.

  • **Workshop Operations:**

    • Ensure the workshop operates in accordance with Volkswagen's health and safety standards.
    • Monitor and manage the workflow, optimizing resource utilization and minimizing downtime.
    • Coordinate repairs, services, and diagnostics, guaranteeing that work is completed within agreed timeframes.

  • **Customer Service:**

    • Liaise with Service Advisors to ensure customers are informed about the progress of their vehicle.
    • Assist with resolving technical and service-related customer queries in a professional and timely manner.
    • Ensure quality control processes are followed for all serviced or repaired vehicles.

  • **Technical Expertise:**

    • Provide technical support to technicians on complex repair issues.
    • Ensure diagnostic equipment is used effectively and maintained in good condition.
    • Stay up-to-date with the latest Volkswagen technical bulletins, service manuals, and industry trends.

  • **Administration & Reporting:**

    • Maintain accurate records of repairs, diagnostics, and parts used.
    • Ensure job cards and associated paperwork are completed in a timely and accurate manner.
    • Report on workshop performance metrics such as technician efficiency, productivity, and job completion times.

  • **Inventory & Parts Management:**

    • Collaborate with the parts department to ensure timely availability of parts.
    • Monitor stock levels and place orders as needed for workshop supplies.

**Required Skills & Experience:**

  • Prior experience as a Workshop Controller, ideally within a Volkswagen dealership or similar automotive environment.
  • Strong technical knowledge of vehicle repairs, diagnostics, warranty processes, and maintenance, preferably with Volkswagen vehicles.
  • Excellent leadership and team management skills.
  • Strong communication skills, enabling effective liaison with customers, technicians, and Service Advisors.
  • Ability to work under pressure and meet tight deadlines.
  • Proficiency in workshop management systems and relevant diagnostic tools.

**Qualifications:**

  • Qualified Technician
  • Volkswagen certification or knowledge of Volkswagen systems would be advantageous.

**Additional Requirements:**

  • A valid driving license.
  • Flexibility to work some weekends or additional hours during peak periods.

  • Automotive Service Coordinator

    2 days ago

    Dublin, Dublin City, Ireland Crown Automotive Group Part time

    Crown Automotive Group is a family-owned dealership group that has been serving the automotive needs of its customers since 1969. We are currently seeking a Part-time Appointment Setter to join our team in Dublin.Job SummaryWe are looking for a highly organized and customer-focused individual to schedule and confirm appointments for vehicle maintenance and...

  • Automotive Product Representative

    3 days ago

    Dublin, Dublin City, Ireland Alliance Automotive UK Limited Full time

    About Our TeamAlliance Automotive UK Limited is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. We operate in multiple countries, including the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands, and Ireland.We are a subsidiary of Genuine Parts Company (GPC), the...

  • Automotive Sales Specialist

    3 days ago

    Dublin, Dublin City, Ireland Alliance Automotive UK Limited Full time

    About UsAlliance Automotive UK Limited is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. Our network spans across various countries, including the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands, and Ireland.We are a wholly owned subsidiary of Genuine Parts...

  • Automotive Operations Manager

    22 hours ago

    Dublin, Dublin City, Ireland Robinson Auto Centre Full time

    Robinson Auto Centre is a trusted and well-established automotive service provider. We pride ourselves on delivering high-quality vehicle maintenance, repairs, and diagnostics to our valued customers.As we continue to grow, we are seeking a skilled and motivated Workshop Team Lead to lead our team and ensure the efficient operation of our busy garage.**Job...

  • Automotive Operations Leader

    3 days ago

    Dublin, Dublin City, Ireland Firstaff Personnel Consultants Full time

    **Job Description:**We are seeking an experienced Automotive Sales & Operations Manager to lead our team, optimize operations, and expand market reach.Key Responsibilities:Strategic Planning: Develop and execute sales plans to achieve revenue targets, driving business growth in the Irish automobile market.Customer Relationships: Build and maintain strong...

  • Advanced Driving Instructor

    1 week ago

    Dublin, Dublin City, Ireland Orangeworks Automotive Full time

    Orangeworks Automotive is Expanding – Join Our Driver Training Team (Flexible, Part-Time Opportunities)With the growth of Orangeworks Automotive, the official importer and distributor of the INEOS Grenadier in Ireland, and our continued commitment to excellence in driver training, we are expanding our team to meet increasing demandWe're looking for...

  • Operations Support

    1 week ago

    Dublin, Dublin City, Ireland Alliance Automotive Group Full time

    Position : Operations Support Location : Field based Full Time Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket in France, Germany, Poland, and the UK. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment...

  • Automotive Certification Department Manager

    4 days ago

    Dublin, Dublin City, Ireland National Standards Authority Of Ireland Full time

    Job DescriptionThe National Standards Authority Of Ireland is seeking a highly skilled and experienced professional to fill the role of Automotive Certification Department Manager. This position is responsible for leading the quality management function of the Automotive Certification Department, ensuring compliance with regulatory requirements and...

  • Automotive Sales Manager

    22 hours ago

    Dublin, Dublin City, Ireland Primtac Personnel Full time

    Automotive Sales Manager required by Primtac Personnel to drive sales performance and maximize opportunities in the motor industry. The successful candidate will possess excellent communication skills, a professional approach, and knowledge of vehicle financing options. Key responsibilities include supporting sales and aftersales campaigns, maintaining...

  • Automotive Systems Manager

    2 days ago

    Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time

    Join us at Reperio Human Capital Ltd, a leading provider of advanced automotive systems, as an Automotive Systems Manager. In this role, you will be responsible for leading our software development processes.Key ResponsibilitiesDevelop and implement agile/scrum development methodologies to ensure efficient and effective software development.Manage software...

  • Automotive Sales Specialist

    3 days ago

    Dublin, Dublin City, Ireland Tn Ireland Full time

    Company OverviewAlliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe.AAG operates in the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands, and more recently Ireland.The company is a wholly owned subsidiary of Genuine Parts Company...

  • Driver

    2 weeks ago

    Dublin, Dublin City, Ireland Alliance Automotive Group Full time

    Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands, and more recently Ireland.The company is a wholly owned subsidiary of Genuine Parts Company (GPC), the...

  • Automotive Supervisor

    19 hours ago

    Dublin, Dublin City, Ireland Europcar Full time

    About the JobAs an Automotive Supervisor, you will be responsible for the day-to-day operations of the GoCar fleet, including vehicle maintenance, repairs, and tracking. This position involves close collaboration with the Europcar Fleet team to drive operational improvements and ensure seamless service delivery.

  • Quality Management System Specialist

    4 days ago

    Dublin, Dublin City, Ireland National Standards Authority Of Ireland Full time

    Job OverviewThe National Standards Authority Of Ireland's Automotive Certification Department is responsible for issuing up to 10,000 approvals annually and appointing Technical Services, Approved Test Centres, Approved Vehicle Adaptors, and Approved Vehicle Body Builders to support this service. As Quality Management System Specialist - Automotive, you will...

  • Parts Advisor

    1 week ago

    Dublin, Dublin City, Ireland Alliance Automotive Group Full time

    Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands and more recently Ireland. The company is a wholly owned subsidiary of Genuine Parts Company (GPC), the...

  • Automotive Climate Control Technician

    1 week ago

    Dublin, Dublin City, Ireland The Goddard School of Sugar Hill, GA Full time

    Automotive Climate Control Technician Technical Certificate of CreditThe Automotive Climate Control Technician certificate program provides students with skills for entering the automotive service industry as an entry-level climate control technician. Topics covered include: basic shop safety, electrical/electronic theory and diagnosis, and the theory,...

  • Automotive Parts Procurement Specialist

    16 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    At Ballinlough Refrigeration Ltd, we are a leading multi-franchise nationwide service and repair company specialising in Thermo King transport refrigeration, Dhollandia hydraulic tail lifts, and fleet maintenance for light commercial vehicles.We require an experienced Spare Parts Coordinator to work directly with our home delivery workshop (Mercedes & Iveco...

  • Automotive Chassis Technical Specialist

    1 week ago

    Dublin, Dublin City, Ireland The Goddard School of Sugar Hill, GA Full time

    Automotive Chassis Technical Specialist Technical Certificate of CreditThe Automotive Chassis Technician Specialist certificate program provides students with skills needed to enter the automotive industry as an entry level chassis technician. Topics covered include: shop safety, basic electrical/electronic theory and diagnosis, chassis components and types,...

  • Automotive Registration Manager

    3 days ago

    Dublin, Dublin City, Ireland Tesla, Inc. Full time

    **Job Overview:**Tesla, Inc. is seeking an Automotive Registration Manager to join our team. As a key member of our operations department, you will play a vital role in managing the day-to-day registrations that support vehicle sales, delivery, and financial processes across both new and used cars.You will be responsible for ensuring the smooth and efficient...

  • Automotive Service Expert

    22 hours ago

    Dublin, Dublin City, Ireland Primtac Personnel Full time

    Company OverviewPrimtac Personnel is a leading provider of exceptional service solutions for the automotive industry. Our team is dedicated to delivering top-notch customer experiences that exceed expectations.Job DescriptionWe are seeking an experienced Service Advisor to join our team, providing expert guidance and support to our clients. As a key liaison...