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Clubhouse Services Director
2 weeks ago
The Clubhouse Operations Manager plays a pivotal role in ensuring the smooth operation of the clubhouse, overseeing all aspects of hospitality services and delivering exceptional customer satisfaction. The ideal candidate will possess excellent leadership skills, technical expertise and a commitment to achieving high standards.
This is an exciting opportunity for a motivated and results-driven professional to join our team as a Clubhouse Operations Manager.
As a key member of our hospitality team, you will be responsible for overseeing operational and functional areas of the clubhouse, including food and beverage services, event planning and management, and staff training and development.
Key Responsibilities:
- Oversight and management of operational and functional areas of the clubhouse
- Development and implementation of training programs to support team development and achieve high standards
- Nurturing emerging talent within the clubhouse team
- Liaison with Hotel Management to discuss daily performance and highlight areas for improvement
- Monitoring revenue, profitability and cash flow reports
- Preparation of annual budgets and periodic revised forecasts
- Support to the Management team in achieving agreed profitability expectations
- Fostering positive relationships between the clubhouse and hotel
- Development and maintenance of sustainable work processes and systems
Requirements:
- General hospitality operations experience
- Proven ability to lead bar and lounge operations
- Track record of delivering financial results, guest satisfaction, staff retention and employee engagement
- Knowledge of organisational brand standards
- Previous experience as a Manager incorporating clubhouse operations
This is an exceptional opportunity to join a dynamic and innovative team, driving excellence in hospitality services. As a Clubhouse Operations Manager, you will have the chance to develop your skills and expertise, working closely with a talented team to deliver outstanding results.
With a focus on delivering exceptional customer experiences, this role offers a unique blend of challenge and reward. If you are a motivated and dedicated professional looking to take your career to the next level, this could be the perfect opportunity for you.