Sales Performance Manager

5 days ago

Mallow, Cork, Ireland beBeeLeadership Full time €40,000 - €50,000
Job Description:

This pivotal role focuses on driving individual and team sales performance, delivering exceptional customer service, and overseeing daily operations within the branch.

  • Achieve individual sales targets and coordinate in-office sales efforts, including prospecting, upselling, and cross-selling.
  • Organise and manage daily office operations, ensuring team members are clear on goals and responsibilities through regular check-ins and planning.
  • Deliver outstanding customer service by managing queries and escalating complex or technical issues where needed.
  • Maintain compliance with all company policies, systems, and procedures.
  • Provide leadership and daily support to the sales team, creating a collaborative and motivated environment.
  • Work closely with internal teams to enhance the customer experience across all products and services.
  • Support account management for Commercial and Agri clients, including renewals, upsell opportunities, and policy adjustments.
  • Assist customers at the initial stage of insurance claims, following established procedures.
  • Take responsibility for overseeing collections and outstanding payments.
  • Monitor team performance and provide ongoing feedback, coaching, and development support.
  • Handle office administration for Personal, Commercial, and Agri lines of business.
  • Act as a key point of contact between the branch, head office, and senior leadership.
Required Skills and Qualifications:

Qualified to APA (Approved Product Advisor), APP (Approved Product Professional), CIP (Certified Insurance Practitioner), or hold Grandfathered Accreditation.

  • Meet the requirements of the Central Bank of Ireland's Minimum Competency Code and Fitness & Probity Standards.
  • Prior experience in insurance, financial services, or a similar customer-focused sales environment is preferred.
  • Demonstrated ability to lead, coach, and support a team in a fast-paced environment.
  • Strong interpersonal and communication skills, focusing on collaboration and customer service.
  • Proficient in digital systems and tools, with good attention to detail and time management skills.
  • Analytical mindset with strong problem-solving and decision-making capabilities.
  • Able to adapt quickly to new challenges and drive team performance.
Key Benefits:

A challenging opportunity to develop your skills and expertise in a dynamic industry.

Other Information:

This role offers excellent career growth opportunities and a competitive compensation package.

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