IT Infrastructure Manager

2 days ago

Kerry, Ireland beBeeInfrastructure Full time €48,000 - €63,000
IT Support/Facilities Lead

We are seeking a proactive and detail-oriented IT Support/Facilities professional to join our organization. In this role, you will be responsible for ensuring the smooth operation of our IT and facilities needs.

Key Responsibilities:
  • Handle technical issues promptly and efficiently, providing excellent customer service to internal and external stakeholders.
  • Manage IT infrastructure and support ticket system, ensuring minimal downtime and maximum productivity.
  • Facilitate new hire onboarding and provide comprehensive IT training, empowering team members to succeed in their roles.
  • Coordinate facilities maintenance and vendor relations, maintaining a safe and healthy work environment.
  • Oversee inventory management and office logistics, optimizing resources and minimizing waste.
  • Drive continuous improvement in IT and facilities operations, identifying areas for enhancement and implementing innovative solutions.
  • Maintain accurate documentation and provide regular updates to stakeholders, ensuring transparency and accountability.
Requirements:
  • 2-3 years of IT support experience, with a strong understanding of IT infrastructure and support ticket systems.
  • Facilities management experience preferred, but not required.
  • Strong communication and problem-solving skills, with the ability to multitask and work independently.
  • Proficiency in Office 365 and Microsoft Azure services, with a strong understanding of cloud-based technologies.
  • A valid full driver's license is required, with a clean driving record.

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