Retail Customer Support Specialist
7 hours ago
Cross-functional support and service specialist needed to drive results, create awareness, and build customer loyalty through effective communication of value propositions.
Foster relationships with customers to demonstrate how technology can transform their businesses and enhance their work.
Key Responsibilities- Drive business performance through account management, pipeline building, and opportunity management utilizing CRM tools.
- Manage customer leads and outbound campaign activities while engaging customers by showcasing Apple products.
- Establish long-term relationships between local business customers and Apple Retail through proactive and informative engagement, exceptional service, and tailored recommendations.
We are looking for a highly skilled professional with the following qualifications:
- Fluent English and Arabic required with excellent written and oral communication skills in both languages.
- Minimum 3 years of experience in technology and business solutions sales or equivalent.
- Strong presentation skills to confidently present solutions to customers.
- Strong technical skills, particularly on Apple products, mobility adoption, and business transformation.
This role offers a range of benefits, including:
- Flexibility to rotate through different sales specialities and support other departments as needed.
- Flexibility around shifts and weekend working hours.
This role is designed to provide exceptional customer experiences and drive business results. We are looking for a highly skilled professional who can maintain composure and deliver exceptional customer experiences in any environment.
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