Senior Reception Services Manager

3 days ago


Tralee, Co Kerry, Ireland beBeeCustomerFocused Full time €45 - €55

Job Title: Senior Reception Services Manager

We are seeking a skilled and experienced Senior Reception Services Manager to lead our front-of-house team. The successful candidate will be responsible for managing the daily operations of the reception area, ensuring that all guests receive exceptional service.

About the Role:

  • Manage the reception team to deliver excellent guest experiences.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Liaise with other departments to ensure seamless communication and service delivery.
  • Monitor and analyze guest feedback to identify areas for improvement.

Key Skills and Qualifications:

  • Proven experience in a similar role or related field.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work under pressure and prioritize tasks effectively.

Benefits:

  • Flexible working hours and competitive salary.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Requirements:

  • Degree in hospitality or related field (Desirable).
  • Certification in customer service or similar (Desirable).


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