
Senior Billing Operations Manager
3 days ago
The Billing Team Lead position is a critical role within the organization, responsible for overseeing the domestic customer billing function.
This senior-level position requires a strong leader who can manage a team, develop and improve processes, and drive results.
The ideal candidate will have experience in a similar Billing Team Lead role or equivalent team lead position, with a proven track record of success in managing teams and achieving targeted metrics.
Main Responsibilities:
- Team Management: Lead and motivate a high-performing team to achieve business objectives.
- Service Delivery: Coordinate team service levels and workload to ensure timely and accurate delivery of billing activities.
- Training and Development: Identify training needs, coach, and mentor team members to enhance their skills and knowledge.
- Metrics and Reporting: Drive and manage the team to achieve targeted metrics, analyze data, and provide insights to inform business decisions.
Key Skills and Qualifications:
- Billing Experience: 3+ years' experience in a fast-paced billing environment.
- MS Excel: High level of proficiency in MS Excel, with expertise in data handling and analysis.
- Data Query Skills: Strong data query skills, with ability to extract insights from complex data sets.
- Candidate Profile: Strong analytical and problem-solving skills, with ability to work effectively in a team environment.
What We Offer:
- Opportunity to Grow: Opportunity to grow and develop your career in a dynamic and challenging environment.
- Collaborative Team: Collaborative team environment, with a focus on open communication and mutual respect.
- Professional Development: Opportunities for professional development, including training and mentoring programs.
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