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Customer Experience Champion

1 week ago

The Municipal District of Adare Rathkeale, Ireland Screwfix Direct Ltd Full time
About the Role

This role involves hosting in-store, setting an example of what great looks like, guiding customers to the right products, and making it easy for them to find what they need. Additionally, you will be responsible for ensuring store standards are met from cash reconciliations to customer queries, audit compliance, and stock management.

The ideal candidate will be an experienced supervisor or duty manager who has managed small teams in fast-paced environments. They will possess strong communication skills, be able to translate amazing customer service into sales, and be passionate about our business.