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Food and Beverage Operations Manager
2 weeks ago
Job Summary
We are seeking an experienced Food and Beverage Supervisor to oversee the operations of our food and beverage department. The successful candidate will be responsible for managing staff, ensuring high standards of quality, and delivering exceptional customer service.
About the Role
This is a fantastic opportunity to join a dynamic team and take on a challenging role that requires strong leadership skills, attention to detail, and excellent communication abilities. As a Food and Beverage Supervisor, you will be responsible for:
- Team Management: Oversee and coordinate the activities of the food and beverage staff, including hiring, training, scheduling, and performance management.
- Quality Control: Ensure that food and beverage operations meet quality standards, from preparation to presentation, maintaining consistency and adherence to health and safety regulations.
- Inventory and Ordering: Manage inventory levels, conduct regular stock checks, and place orders for food, beverages, and supplies to maintain adequate levels while controlling costs.
- Customer Service: Maintain high levels of customer satisfaction by addressing concerns, resolving complaints, and ensuring a pleasant dining experience for guests.
- Financial Management: Assist in budgeting and cost control measures, monitoring expenses, analysing financial reports, and implementing strategies to maximize profitability without compromising quality.
Requirements
To succeed in this role, you will need:
- Previous work experience in Food and Beverage supervisory
- Completed Hospitality/Travel/Tourism qualification
- Excellent communication skills, ability to communicate with employees and customers, solve multiple problems at the same time, set up priorities, organize work and make certain decisions
- Ability to use computer
- Ability to deliver quality and standards
- Ability to work in team environment
Benefits
We offer a range of benefits, including:
- Competitive salary
- Opportunities for career development
- Recognition and rewards program
- Comprehensive training and development programs
- Flexible working hours
We strive to create a workplace culture that values and supports our staff, providing them with opportunities to grow and develop their careers. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.