Service User Advocate

5 days ago

Longford, Ireland beBeeCare Full time €30,915 - €32,518
About the Role

We are seeking a skilled professional to join our organization in Longford. As a key member of staff, you will play a vital role in facilitating service users in their choices and developing programs within a person-centered model of service delivery.

Key Responsibilities:
  • To be a key worker to service users in order to facilitate the Person Centred Planning process.
  • To identify goals and supports required by individual service users and maintain records as required.
  • To develop and deliver person centred programs to meet the needs of service users as identified through Person Centred Planning and to maintain the required records.
  • To support individuals and groups in accessing their community to meet identified needs by facilitating activities and programs and any other reasonable duties as deemed appropriate by the Programs Supervisor / Community Services Manager.
  • To work on own initiative as a lone worker and to liaise with relevant team members to ensure that service users receive the highest standard of service.
  • To communicate with external agencies and families and maintaining the relevant records.
  • To observe all rules and regulations of the service ensuring that all relevant administrative rules, policies and procedures are adhered to at all times.
  • To promote and support independence and community integration in your approach with the service user group including liaison with key community-based personnel in pursuit of accessible community activities in accordance with the service user's choices and aspirations.
  • To comply with health and safety legislation and be proactive in maintaining highest standards of safety, hygiene and good housekeeping within the service.
  • To ensure the safe transportation of clients when using transport, by adhering to the use of all safety equipment, as appropriate.
  • To ensure all interaction with the service-user is approached in a professional manner and with dignity and respect and to report any concerns to the Programmes Supervisor or Community Services Manager as appropriate.
Requirements:
  • A minimum of 1 year's experience working in a relevant setting with experience of facilitating and implementing person-centred plans.
  • Experience in the design, development and provision of programs and activities to meet the needs, choices and abilities of service users.
  • Full driving licence is essential for this role.
  • Minimum QQI Level 5 in Social Care or equivalent.
  • A third-level graduate, Health & Social Care or equivalent is desirable.
  • Programme facilitation skills an advantage.
  • Client handling experience an advantage.

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