Helpdesk Administrator for Educational Platforms
2 weeks ago
The E-Commerce Helpdesk Administrator will be responsible for the following key tasks:
- Prioritize and manage the LMS support ticket queue to ensure timely resolution of user issues.
- Assign tickets to team members or handle them directly, monitoring status and following up on open issues.
- Analyze ticket trends to identify areas for improvement and develop proactive solutions to reduce recurring issues.
- Maintain clear and helpful communication with users throughout the resolution process.
- Collaborate with internal teams to escalate and resolve complex cases.
The successful candidate will have excellent communication and problem-solving skills, as well as a strong understanding of customer support principles. If you are a highly organized and detail-oriented individual with experience in ticket management or administrative roles, we encourage you to apply.
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Helpdesk Administrator
7 days ago
Dublin, Dublin City, Ireland Sigmar Recruitment Full timeHelpdesk Administrator About Your New Employer Join a leading Engineering Company Established for over 20 years, our client is renowned for their innovative solutions and commitment to excellence. Work with a dynamic team on exciting projects that make a real impact. About Your New Job Provide exceptional customer serviceby handling inquiries and resolving...
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Helpdesk Lead
2 weeks ago
Dublin, Dublin City, Ireland Sodexo Group Full timeHelpdesk LeadDublin - Full timeJoin Sodexo as a Helpdesk Lead in Dublin, where you'll play a vital role in managing and coordinating customer service functions and supporting the day-to-day administrative operations for our Public-Private Partnership (PPP) contracts across Ireland. This is an opportunity to drive efficiency and support client satisfaction...
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LMS Helpdesk Administrator
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Dublin, Dublin City, Ireland September Consulting Ltd Full timeLMS Helpdesk Administrator - Global E-CommerceLocation: DublinType: 12 Month ContractCategory: Office Support / AdminMS Helpdesk Administrator12-Month ContractOur client is a globally recognized leader in the e-commerce industry and is looking for an Administrative Support Specialist to manage and prioritize support tickets for their Learning Management...
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Helpdesk Support Coordinator
2 weeks ago
Dublin, Dublin City, Ireland Sodexo Group Full timeWe are looking for a highly skilled Helpdesk Support Coordinator to join our team in Dublin. As a key member of our Public-Private Partnership (PPP) contracts team, you will play a vital role in managing and coordinating customer service functions and supporting the day-to-day administrative operations.This is an exciting opportunity to drive efficiency and...
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Helpdesk Administrator – Dublin North
4 days ago
Dublin, Dublin City, Ireland Sigmar Recruitment Full timeHelpdesk Administrator – Dublin North About Your New Employer Join a dynamic and supportive team dedicated to providing top-notch client support.Work with a company that values innovation and continuous improvement.Be part of a collaborative environment where your contributions are recognized and valued.About Your New Job Ensure the smooth running of the...
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Helpdesk Lead
7 days ago
Dublin, Dublin City, Ireland Sodexo Full timeJob Introduction €43,000 per annumOpportunities for professional developmentFull driving licence is required for this rolePlus our Sodexo employee benefits packageHelpdesk Lead Dublin - Full timeJoin Sodexo as a Helpdesk Lead in Dublin, where you'll play a vital role in managing and coordinating customer service functions and supporting the day-to-day...
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Helpdesk Administrator – Dublin North
5 days ago
Dublin, Dublin City, Ireland Sigmar Recruitment Full timeHelpdesk Administrator – Dublin NorthAbout Your New EmployerJoin a dynamic and supportive team dedicated to providing top-notch client support.Work with a company that values innovation and continuous improvement.Be part of a collaborative environment where your contributions are recognized and valued.About Your New JobEnsure the smooth running of the...
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Helpdesk Operations Coordinator
7 days ago
Dublin, Dublin City, Ireland Sodexo Full timeAbout the Role:Sodexo is seeking a proactive Helpdesk Lead to drive efficiency and support client satisfaction within the Schools and Universities segment. As part of a committed team, you'll ensure smooth site-based operations, coordinate helpdesk support, and manage recruitment needs across our PPP contracts.This is an opportunity to make a positive impact...
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Helpdesk Technician
3 weeks ago
Dublin, Dublin City, Ireland EOS IT Solutions Full timeEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with...
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LMS Helpdesk Administrator
4 weeks ago
Dublin, Dublin City, Ireland Recruiters Full timeLMS Helpdesk Administrator - Global E-CommerceOur client is a globally recognized leader in the e-commerce industry and is looking for an Administrative Support Specialist to manage and prioritize support tickets for their Learning Management System (LMS).Sounds great What will my day-to-day look like?Manage and triage the LMS support ticket queue, ensuring...
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Facilities Helpdesk Coordinator Lead
3 weeks ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Facilities Helpdesk Coordinator Lead, DublinClient:SodexoLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:f88ba580ddb4Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:Job IntroductionJoin Sodexo as a PPP Team Lead and Coordinator, where you'll play a vital role in...
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Facilities Helpdesk Coordinator Lead
3 weeks ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Facilities Helpdesk Coordinator Lead, DublinClient:SodexoLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:f88ba580ddb4Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:Job IntroductionJoin Sodexo as a PPP Team Lead and Coordinator, where you'll play a vital role in...
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Facilities Helpdesk Coordinator Lead
3 weeks ago
Dublin, Dublin City, Ireland Sodexo Group Full timeJoin Sodexo as a PPP Team Lead and Coordinator, where you'll play a vital role in managing and coordinating customer service functions and supporting the day-to-day administrative operations for our Public-Private Partnership (PPP) contracts across Ireland. This is an opportunity to drive efficiency and support client satisfaction within the Schools and...
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Helpdesk Technician
1 week ago
Dublin, Dublin City, Ireland Ergo Full timeThe Helpdesk Technician role at Ergo involves providing technical support to our clients across various platforms and systems. As a Helpdesk Technician, you will be the primary point of contact for customer queries and issues.Key Responsibilities:Respond to customer inquiries and resolve issues promptly and professionally.Configure and troubleshoot...
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LMS Helpdesk Administrator Role
2 weeks ago
Dublin, Dublin City, Ireland Recruiters Full timeLMS Helpdesk AdministratorAs a key member of our team, you will be responsible for managing and prioritizing support tickets for our Learning Management System (LMS). Your day-to-day activities will involve ensuring timely resolution of user issues, assigning tickets to the appropriate team members or handling them directly, and maintaining clear...
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IT Helpdesk Support Engineer
3 weeks ago
Dublin, Dublin City, Ireland Executive Edge Full timeIT Helpdesk Support Engineer Our Client is seeking an experienced IT Helpdesk Support Engineer, to join their IT team. You will play a key role in ensuring the smooth operation of their IT infrastructure by maintaining, securing, and optimizing systems. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this is the...
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Helpdesk Operative
4 weeks ago
Dublin, Dublin City, Ireland Sodexo Full timeJob IntroductionAt Sodexo, we're passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Helpdesk Operative to join our team and play a key role in driving excellence and innovation.About The RoleLogging, updating, and closing requests on...
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Helpdesk Operative
3 weeks ago
Dublin, Dublin City, Ireland Sodexo Group Full timeJob IntroductionAt Sodexo, we're passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Helpdesk Operative to join our team and play a key role in driving excellence and innovation.About The RoleLogging, updating, and closing requests on...
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Helpdesk Operations Coordinator
4 days ago
Dublin, Dublin City, Ireland Sigmar Recruitment Full timeAbout This RoleThis Helpdesk Administrator position is a fantastic opportunity to join our team in Dublin North and contribute to the smooth operation of our helpdesk.You will work as part of our helpdesk support team to manage client interactions and resolve issues efficiently. This will involve answering calls and emails from clients, coordinating...
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It Helpdesk Support Engineer
4 weeks ago
Dublin, Dublin City, Ireland Executive Edge Full timeIT Helpdesk Support Engineer Our Client is seeking an experienced IT Helpdesk Support Engineer, to join their IT team.You will play a key role in ensuring the smooth operation of their IT infrastructure by maintaining, securing, and optimizing systems.If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this is the...