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Outsourcing Governance and Risk Expert
2 weeks ago
This is a challenging role that requires expertise in outsourcing governance and risk management. As an Outsourcing Governance and Risk Specialist, you will play a critical role in supporting the organisation's oversight of outsourcing arrangements and associated outsourcing regulations.
Key Responsibilities:
- Assist in maintaining the organisation's outsourcing register, ensuring it is accurate, comprehensive, and compliant with regulatory requirements.
- Support the implementation of the organisation's outsourcing governance framework, including policies, procedures, and oversight mechanisms.
- Assist in periodic reviews of outsourcing arrangements to ensure compliance with contractual and regulatory obligations.
Due Diligence and Risk Assessments:
You will be responsible for conducting due diligence on new and existing outsourcing providers, assessing their financial, operational, and regulatory compliance capabilities.
Additionally, you will support risk assessments of outsourcing arrangements, including identifying, mitigating, and monitoring risks. You will also ensure appropriate risk management controls are in place for critical and important outsourcing arrangements.
Regulatory Compliance:
You will assist in preparing reports to the relevant authorities related to outsourcing, including notifications and incidents. You will also monitor changes to outsourcing regulations and support the implementation of necessary adjustments to internal frameworks.
Furthermore, you will ensure compliance with guidelines on operational resilience, data protection, and business continuity in outsourcing arrangements.
Performance Monitoring:
You will be responsible for monitoring the performance of outsourcing service providers, ensuring they meet service level agreements (SLAs) and key performance indicators (KPIs).
Additionally, you will support the resolution of any service delivery issues, escalating to senior management as necessary. You will also assist in preparing performance reviews and reports for internal stakeholders and regulatory bodies.
Operational Resilience and Business Continuity:
You will collaborate with internal teams to ensure outsourcing arrangements align with the organisation's operational resilience and business continuity plans.
Additionally, you will assist in testing and validating service provider contingency plans to ensure preparedness for disruptions.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Risk Management, Compliance, Law, or a related field.
- 1-3 years of experience within financial services or a regulated entity.
- Experience in outsourcing oversight, risk management, compliance, or vendor management within financial services or a regulated industry.
Benefits:
The organisation offers a wide range of employee benefits, including retirement investment and tools designed to help you build a sound financial future. You will also have access to education reimbursement, comprehensive resources to support your physical health and emotional well-being, family support programs, and Flexible Time Off (FTO) so you can relax, recharge, and be there for the people you care about.
The hybrid work model enables a culture of collaboration and apprenticeship that enriches the experience of employees while supporting flexibility for all.
What We Stand For:
We challenge businesses to reach higher standards by leading with purpose and promoting policies and practices that support long-term value creation. We use technology to think beyond what's possible and bring greater transparency to investing while democratizing access. Our promise to our clients is to deliver products and services that provide clarity on the financial markets to help influence better investments decisions.
