
Platform Reliability Specialist
2 days ago
As a seasoned Site Reliability Engineer, you will play a pivotal role in ensuring the stability and performance of our production environment. This position involves working closely with cross-functional teams to build, administer, and maintain 24X7 production, staging/development environments, and supporting infrastructure.
- Collaborate with the Site Reliability Engineering team to develop and implement solutions that improve the overall quality and reliability of our platform.
- Act as a point of contact for technical issues related to various components such as production systems, staging environment, development and deployment tools.
Key Responsibilities:
- Continuously strive to enhance the stability, performance, and scalability of the platform that hosts our SaaS solution.
- Partner with the DBA team to ensure smooth operation of the solution and support the Cloud Automation team and Deployment team in delivering the solution.
- Work closely with application engineering teams to solve business needs using provided cloud services.
- Collaborate with the Security function to ensure adherence to security best practices across systems and provide reporting metrics.
- Participate in the on-call support rotation to provide 24/7 support.
We are looking for an experienced professional with:
- A minimum of 3+ years of experience in Systems Administration/SRE/DevOps capacity with strong focus on scripting and automation.
- Experience administrating Linux and/or Windows based infrastructure in highly available environments.
- Solid understanding and experience with AWS services and cloud operation concepts including IAM, EC2, S3, Redshift, Lambda, OpenSearch, and VPC.
- Deep understanding of Microservices architecture and deployments.
- Web Server administration experience (NGINX/IIS preferred).
- Automation - Strong scripting experience (preferably Powershell & Python but other scripting languages also considered).
- Infrastructure-as-Code (IaC) experience preferably with Ansible, Terraform.
- Experience of containerization tools and technologies such as Docker, Kubernetes, and Helm.
- Understanding of TCP/IP, DNS, routing, VPN, load-balancing, SMTP.
- Working Experience in supporting Patch Management using tools such as Qualys.
- Good understanding of DR Testing.
- Working Knowledge of Prometheus, Grafana, and ELK or other log-aggregation/monitoring solutions.
- Degree or equivalent in a computing or engineering discipline.
- Strong team player with a results-oriented track record.
- Excellent written and verbal communication skills.
- Self-motivated and enthusiastic with a continuous learning mindset.
The following skills would be beneficial:
- Familiarity with DevOps technologies - CI-CD stacks, Git, Azure DevOps.
- SQL Server administration experience.
- Knowledge of best practices in cloud security, compliance, and governance for AWS environments.
- Previous experience maintaining infrastructure and delivering change in a regulated environment.
- Experience of Agile/Kanban methodology.
- Ability to positively impact team members and communicate openly and directly to individuals or groups at all levels.
- AWS Certified.
At our organization, we value teamwork and collaboration. We offer:
- A fantastic culture, team, and energy.
- Competitive compensation.
- Comprehensive benefits package.
- Flexible work arrangements.
- Training and professional development.
We are committed to Equal Employment Opportunity (EEO) and welcome applicants from diverse backgrounds.
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