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Italian Speaking Customer Service Specialist

3 weeks ago


Limerick, Limerick, Ireland beBeeCustomerSupport Full time

We are looking for a skilled and detail-oriented customer support professional to join our team. The ideal candidate will have excellent communication skills, be fluent in Italian and English, and possess a strong understanding of Microsoft Office.

As a Customer Support Representative, you will be responsible for handling customer orders accurately, responding to queries in a timely manner, and maintaining a positive attitude towards customers and colleagues.

Key Responsibilities
  • Handle customer orders and transactions accurately through relevant systems.
  • Respond to customer queries in a timely and informative manner.
  • Maintain a positive attitude towards customers and colleagues at all times.
Requirements
  • 1-2 years' experience in a multi-national customer support or contact centre environment.
  • Fluency in Italian and English.
  • Good written and spoken English language skills for those Representatives for whom English is not their mother language.
Qualifications
  • Excellent communication and interpersonal skills.
  • Good working knowledge of Microsoft Office.
  • Attention to detail, accuracy, and ability to multitask.
  • Ability to work under pressure and on own initiative with a positive attitude to problem-solving.