Onboarding Customer Support Specialist

5 days ago


Dublin, Dublin City, Ireland beBeeSupport Full time €40,000 - €50,000

Job Title: Onboarding Customer Support Specialist

Description:

We are seeking a highly skilled and experienced support professional to provide exceptional customer experience via chat or email.

Main Responsibilities:

  • Deliver high-level support for future and existing users
  • Answer questions and resolve issues efficiently
  • Communicate effectively with clients and internal teams
  • Work collaboratively as part of a team to achieve business objectives
  • Stay up-to-date with product knowledge and provide expert advice

Required Skills and Qualifications:

  • At least 2 years of experience in a customer support role
  • Superb level of English language proficiency
  • High-level written and verbal communication skills
  • Exceptional courtesy and interpersonal skills
  • Excellent organizational skills
  • A team player
  • Bonus: Basic knowledge and understanding of WordPress

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive compensation package


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