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Administrative Support Specialist

1 week ago

Galway City, Ireland Cpl Healthcare Full time
Job Title:
Clerical Officer

Location: Castlebar

Grade Contract Type:
Temporary 6 month contract

Working Hours:
Full-time 9-5:30

The Administrative Support Specialist will provide essential administrative support within the department, ensuring efficient and professional service delivery.

This role requires strong communication skills, attention to detail, and a commitment to excellent customer service.

Key Responsibilities include:

  • Customer Service & Communication
    • Answer telephone calls and respond to emails promptly and professionally.
    • Provide information and assistance to the public, colleagues, and stakeholders.
    • Handle queries efficiently and direct them to the appropriate department when necessary.
  • Administration & Office Support
    • Process and distribute incoming and outgoing correspondence, including appointment letters.
    • Maintain accurate records and update internal databases as required.
    • Assist in preparing reports, documents, and general office paperwork.
  • Organisational Support
    • Schedule and manage appointments, ensuring all relevant information is communicated.
    • Support colleagues with clerical tasks and contribute to a smooth-running office environment.
    • Adhere to data protection and confidentiality policies at all times.

Required Skills and Qualifications:

  • Excellent telephone manner and customer service skills.
  • Strong written and verbal communication abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT skills.
  • Ability to work independently and as part of a team.
  • Organised, detail-oriented, and able to manage multiple tasks efficiently.
  • Approachable, friendly, and professional when dealing with the public and colleagues.