Food Service Operations Director

1 day ago

Galway, Galway, Ireland beBeeGeneral Full time €40,000 - €60,000
Job Overview

We are seeking a talented individual to fill the role of General Manager. This is a pivotal position that requires strong leadership and management skills.

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About the Role:

  • Oversee daily operations across catering and hospitality services to ensure consistent, high-quality delivery.
  • Ensure full compliance with health & safety regulations and food hygiene standards.
  • Drive financial performance through accurate budgeting and profit & loss (P&L) management.
  • Control costs effectively, including labour, food, waste, agency usage, and overheads.
  • Develop and manage staffing plans aligned with business needs and budgetary constraints.
  • Lead, coach, and develop the team, supporting performance, training, and career progression.
  • Foster a positive team culture that encourages collaboration, accountability, and engagement.
  • Build strong client relationships through regular communication, reporting, and strategic partnership.
  • Ensure exceptional customer service, proactively resolving issues and exceeding client expectations.
  • Promote innovation in food offering, service design, and customer experience.
  • Lead and support change initiatives, including new service rollouts and continuous improvement projects.
  • Act as a brand ambassador, representing company values and standards at all times.

About You:

  • Proven leadership experience in foodservice or hospitality management.
  • Strong commercial awareness with solid budgeting and P&L management skills.
  • Passionate about quality, service, and continuous improvement.
  • Skilled in building client relationships and leading high-performing teams.
  • Confident communicator with strong organisational and problem-solving skills.
  • Proficient in Microsoft Office and adaptable in a fast-paced, client-focused environment.

About Us:

We pride ourselves on being an equal opportunity employer, celebrating diversity and committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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