Claims and Policy Resolution Specialist

7 days ago


Dublin, Dublin City, Ireland Fbd Full time
Job Description

The Role of Motor Damage Claims Handler at FBD Insurance involves handling all claims from notification through to closure, ensuring optimum settlement for the company and customer. This includes dealing with policy indemnity and liability, managing each claim to a satisfactory conclusion, and maximising customer satisfaction while minimising cost.

You will be responsible for capturing critical detail at all stages of the claim, ensuring that data is accurately recorded and directed to the appropriate teams for further investigation. Excellent communication and interpersonal skills are essential for this role, as you will be interacting with customers, policyholders, and other stakeholders in a professional and courteous manner.

To be successful in this position, you should have experience in claims handling, ideally with a minimum of two years' experience handling motor damage claims. A Qualified Certified Insurance Practitioner (CIP) in General Insurance would be an advantage. You should possess excellent numerical and problem-solving skills, as well as the ability to work independently and as part of a team.



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