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Technical Support Professional

1 week ago

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We are seeking a Technical Support Professional to join our team at Cregg Group. As a leading company in the coffee equipment and service industry, we pride ourselves on delivering high-quality service and ensuring customer satisfaction at every touchpoint.

The successful candidate will have an electrical mechanical background, with strong problem-solving skills and a passion for customer service. They will be responsible for performing coffee equipment repairs and preventative maintenance tasks, ensuring all equipment is left in good working order.

You will work in a professional, efficient, and thorough manner across a broad range of clients, from high street independents to national brands and organisations across the region.

In this role, you will also maintain communication with the central call centre, provide updates on job progress, and ensure all work meets agreed specifications and provides consistent coffee quality.

Full training will be provided for the wide range of tasks required in the role, and a company vehicle will be supplied.

The benefits package includes a competitive salary, overtime opportunities, car allowance, paid holidays, parking, and a pension scheme.